1838 Silas Deane Hwy
Rocky Hill, CT 06067
860.436.9260

Welcome to Touchpoints at Home

Diane Surrett

Administrator

Dear Patients and Caregivers,

It gives us immense pleasure and pride to introduce to you Touchpoints at Home.  We thank you for entrusting our agency with all of your home health needs.  Touchpoints at Home is a Medicare and Medicaid certified agency located in Rocky Hill and serving all of greater Hartford.  We now accept patients with United Health Care and Wellcare insurance. 

At Touchpoints at Home our deepest commitment is to our patients and their caregivers.  We are devoted to providing a level of quality of care that encourages a safe and cost-effective delivery of home health services.   We believe in keeping our patients happy and safe while helping them to achieve their healthcare goals. Our  strength is our professional clinical team who takes pride in providing quality care that is patient centered. 

Read about the Touchpoints Continuum of Care by clicking here….including Touchpoints Rehab centers, inpatient and outpatient therapy and rehab through Touchpoints Therapy, and compassionate care in the home through Touchpoints at Home.

How are we unique?

Touchpoints at Home has the benefit of affiliation with the iCare family of skilled nursing care centers, outpatient rehab resources and Touchpoints Therapy. Patients within our system have access to the full continuum of care and can often keep the same Therapist from outpatient rehab to inpatient skilled care and on to care within the home. We are a locally based and managed company with a dedication to individualized care. If you should need skilled nursing care after care at home we can assist you with a seamless transition.  We are fully accredited and staff by caring professionals that ready to serve you. 

Services We Provide

  • Medical Nursing
  • Rehabilitation Services
  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy
  • Patient Assessment
  • Behavioral Health Care
  • Medical Social Workers
  • Certifed Home Health Aides
  • And much more…


iCare Heartbeat

All the latest news, discussion, and updates from the iCare & Touchpoints Rehab team.

  • November is National Home Health Care Month and iCare Health Network is celebrating with recognition for all of its hard working home care nurses, therapists and the whole team at Touchpoints at Home.  Please join us in honoring these compassionate, tireless workers who play an invaluable role for their clients as caregivers, companions, and friends, especially in the time of COVID. 
  • This is a unique Veteran’s Day in unprecedented times, when celebrations of service, gatherings and group recognition will be especially difficult but yet more important than ever. On behalf of iCare Health Network, our care centers and entire staff, we would like to honor all of our nation’s veteran’s for their service and their sacrifice for this country.  There are dozens of veterans in every iCare facility as staff members, residents, vendors, families and others and we take every op…
  • Many Halloween events were taking place around the iCare Health Network, as if 2020 wasn’t scary enough! The team at Touchpoints at Farmington held a Halloween costume parade for the residents today. Costumes and the parade made it possible to keep the spooky Halloween spirit while maintaining social distancing. The group did plenty of dancing and handing out candy.  The Westside Care Center team showed off their best costumes.  Touchpoints at Manchester had a quick dance party up the h…
  • Today, 60 West in Rocky Hill was one of the long term and post-acute care providers recognized with a 2020 Silver - Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). Recipients of this prestigious award have demonstrated a commitment to a rigorous journey of continuous improvement in the quality of care provided to residents.  “We have been referring to this at 60 West as our Silver Lining to 2020. We are honored…
  • October 15th is Global Handwashing Day – a day and a practice that has taken on much greater significance during the ongoing COVID pandemic.  The first Global Handwashing Day was held in 2008, when over 120 million children around the world washed their hands with soap in more than 70 countries. Since 2008, community and national leaders have used GHD to spread the word about handwashing, build sinks and tippy taps and demonstrate the simplicity and value of clean hands. Organized by: The…
  • On October 1, 2020 iCare Health Network President and CEO Chris Wright announced in a memo to employees that Allison Breault had joined the company as its new Chief Clinical Officer.   “It is my pleasure to announce that Allison has accepted the new Chief Clinical Officer position for iCare Health Network. She brings to iCare a wealth of experience in executive clinical management. In addition to Bachelor of Science in Nursing, she has a Master of Science in Nursing Administration and…
“Thankfully our Director recommended I consider physical therapy home services from Touchpoints at Home. I am so grateful for her recommendation and agreeing to welcome Touchpoints at Home into my life. After just a few sessions I am back to my "real self". I had prepared myself to be old and surrender my independence but now I realize that just because we are of a certain age, with the right expert care we can recover and continue to experience a good full life. Touchpoints at Home gets my highest recommendation. They gave me my life back.”
~ Marion Fritz (March 2020)
Susan Hovey
“This is my second Total knee replacement in 7 months. I went straight home after my first one, it was a tough, lengthy recovery. One of the best services Touchpoints offered was Kim, who is not only at Physical therapist but also the Patient Liaison. She spent hours with me to help reduce my pain and anxiety. I was improving much faster than I did after my right knee replacement. I felt ready to come home in just a couple of days. When I learned that Kim could also be my PT at home , I immediately chose Touchpoints at Home. The very next day, Kim and Piotr another PT were at my home. The appointments were always set up based on my preference and they were always on time. I have had homecare in the past, but the care and education I received from the Touchpoints team was nothing like i had ever experienced! AMAZING! Both Physical therapists and my nurse, spent the essential time to provide me with comprehensive information about my surgery, helped me better understand why I was feeling discomfort , especially about what is expected. Once I understood the anatomy of my surgery and the healing process, I was able to comfortably manage my discomfort and gradually increase my activity around my home.I was able to set realistic goals. My stress became very low and my recovery soared! The exceptional knowledge and skills of this Touchpoints rehab team is light years better that I could have ever expected. I am now ready for Outpatient Physical Therapy. I chose Touchpoints Rehab Outpatient services because I will be able to continue my care with the same therapists! How great is that. With Touchpoints at Home and Touchpoints Rehab "YOU GET COMPLETE SUCCESS". I highly recommend Touchpoints Rehab and Touchpoints at Home at every level on care.”
~ Susan Hovey (April 2019)
“Piotr (Touchpoints at Home physical therapist) is my go to guy……He was a Godsend….. If anyone I know has joint surgery and needs home care, I would recommend Touchpoints at Home in a heartbeat…. All Touchpoint facilities are #1 on my list….Piotr was professional and operated with an agenda, giving reasoning for all that he did and the background as to why he was recommending particular exercises…. He is intelligent, flexible and follows a given protocol….I wouldn’t go anywhere else by Touchpoints in the future!”
~ Patient PC (July 2018)
“I was very excited to hear that Touchpoints also offers homecare. When I was ready to go home, I was contacted by Touchpoints at Home right away. My Physical therapist even came to see me the next day which was a snowing Saturday. Piotr, my PT was very detailed in everything he did. He always took my vitals before beginning my treatments. He moved my recovery along nicely. He gave me good advise every step of the way. He was always analyzing how I walked and moved to make sure I was training my muscles to work the right way. He should me how by just make a small adjustment in my foot placement when walking, I could walk faster and be more solid on my feet. Soon I was using a cane and now I am walking free of cane inside my home. Piotr was always on time and 100% reliable. I had homecare before and I never knew when the PT coming, I almost declined Homecare services because of that other experience. Boy am I glad I chose Touchpoints at Home. I will recommend TAH without hesitation. I am ready to take my planned vacation now. I thought I would have to cancel it but my husband and I are really looking forward to travelling and getting our lives back on track.”
~ Jeannine Nadeau (March 2018)
“My therapists Maritza and Donna really listened to me. During this time my son became engaged! My therapist Martiza was very committed to my goals, including the most important one which was to dance with my son at his wedding. Maritza is knowledgeable and has a great personality. She was always respectful and listened. I felt like I had a true partner in my rehab. Touchpoints at Home was a wonderful decision and I am forever grateful to their commitment to me. I would recommend Touchpoints at Home to everyone. And as for Martiza, she is truly special.”
~ Maria D'Addabbo
“Touchpoints at Home has the most caring staff around. The nurses spend time with Michael and I, and they care about the patient and their caregiver. The nurses explain the health issues and the medications. Touchpoints at Home takes their time to make sure Michael and I understood what they were teaching us. We especially feel Michelle the Administrator has moved heaven and earth for us. She make sure the visits are performed with Michael, we have a way to call nurses, and she asks about Michael’s goals. We would highly recommend Touchpoints at Home to anyone and over any other agency.”
~ Cindy Uriano
“I cannot say enough about Touchpoints at Home. It was so great how they made sure I had every opportunity to regain my mobility and independence. My age was not a barrier to how they viewed my potential. Not only was the therapy amazing but the therapists made the rehab fun. I looked forward to every visit.”
~ Patient G.W.
“Touchpoints at Home has the most caring staff around. The nurses spend time with Michael and I, and they care about the patient and their caregiver. The nurses explain the health issues and the medications. We have had other experiences with homecare nurses and we have had no other nurse take enough time to lay out and manage the medications like the nurses at Touchpoints at Home. Our previous experience with homecare has been nurses coming in and out of our home. Touchpoints at Home takes their time to make sure Michael and I understood what they were teaching us. We especially feel Michelle the Administrator has moved heaven and earth for us. She make sure the visits are performed with Michael, we have a way to call nurses,and she asks about Michael’s goals. We would highly recommend Touchpoints at Home to anyone and over any other agency.”
~ Cindy U.