860.436.9260
1838 Silas Deane Hwy
Rocky Hill, CT 06067
860.436.9260

Welcome to Touchpoints at Home

Katherine McCabe

Administrator

Dear Patients and Caregivers,

It gives us immense pleasure and pride to introduce to you Touchpoints at Home.  We thank you for entrusting our agency with your home health needs.  Touchpoints at Home is a certified home health agency based in Rocky Hill and part of the iCare Health Network.  Read about our latest accolade here:  Touchpoints at Home Receives General Assembly Commendation for Deficiency Free Survey

We accept patients with –

  • Medicare and Medicaid, as well as
  • ConnectiCare (including ConnectiCare Medicare Advantage, Managed Medicaid and commercial members (ConnectiCare Benefits Incorporated), 
  • Harvard Pilgrim
  • UnitedHealthcare, and
  • Wellcare 

At Touchpoints at Home, we provide Skilled Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Social Worker and Home Health Aide services. We cover a large part of the State from Somers to Meriden across to Bristol and Glastonbury. We are proud of the quality of care we provide and are excited to continue to grow. Our staff is dedicated to our patients and their families and we are so humbled to be invited into their homes and assist them on their journey to wellness.

At Touchpoints at Home our deepest commitment is to our patients and their caregivers.  We are devoted to providing a level of quality of care that encourages a safe and cost-effective delivery of home health services.   We believe in keeping our patients happy and safe while helping them to achieve their healthcare goals. Our  strength is our professional clinical team who takes pride in providing quality care that is patient centered. 

Read about the Touchpoints Continuum of Care by clicking here….including Touchpoints Rehab centers, inpatient and outpatient therapy and rehab through Touchpoints Therapy, and compassionate care in the home through Touchpoints at Home.

How are we unique?

Touchpoints at Home has the benefit of affiliation with the iCare Health Network family of skilled nursing care centers, outpatient rehab resources and Touchpoints Therapy. Patients within our system have access to the full continuum of care and can often keep the same Therapist from outpatient rehab to inpatient skilled care and on to care within the home.

We are a locally based and managed company with a dedication to individualized care. If you should need skilled nursing care after care at home we can assist you with a seamless transition.  We are fully accredited and staff by caring professionals that ready to serve you. 

Services We Provide

  • Medical Nursing
  • Rehabilitation Services
  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy
  • Patient Assessment
  • Behavioral Health Care
  • Medical Social Workers
  • Certifed Home Health Aides
  • And much more…


iCare Health Network Blog

All the latest news, discussion, and updates from the iCare & Touchpoints Rehab team.

  • Touchpoints at Home Receives General Assembly Commendation for Deficiency Free Survey

    June 29, 2022

    On June 20, 2022 Touchpoints at Home, the home health division of iCare Health Network, received an Official Citation from the General Assembly as congratulations for a deficiency free Department of Public Health Survey.  The citation reads in part, “it is rare that an agency would be free of deficiencies on a survey and the Touchpoints team should be proud of this accomplishment. Thank you for the difficult and essential work you do, especially during the challenging times of the COVID p…
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  • Parkville Care Center in Hartford Launches All Phase Limb Loss Program

    June 27, 2022

    Parkville Care Center in Hartford, part of the iCare Health Network, is excited to introduce a post-amputation, limb loss program. The program is designed to holistically treat the patient and their family through the pre and post stages of limb loss and amputation rehabilitation.  Services for residents with limb loss include Rehabilitation Services, Nursing, Social Services, and Nutrition Services and are supported by a consulting physician, mid level providers, wound care consultants and pr…
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  • Commemorating and Celebrating Juneteenth, 2022

    June 19, 2022

    Today we celebrate Juneteenth, a day that commemorates a pivotal moment in our history that ended slavery in America. A day to reflect on our history, the fight for freedom and the work that still needs to be done today. A day to celebrate African American culture and celebrate our diverse communities.  Juneteenth commemorates the emancipation of enslaved African Americans by marking the anniversary of the announcement of General Order No. 3 by Union Army general Gordon Granger on Ju…
    Read More

  • iCare Health Network Celebrates National Nursing Assistant's Day and Week 2022

    June 16, 2022

     iCare Health Network celebrates National Caeer Nursing Assistants Day which takes place today, June 16, 2022, the first day of Nursing Assistants Week. June 16th-23rd is the 45th annual National Nursing Assistants Week, with a theme of “Nursing Assistants: Kindness in Action.” The week celebrates the vital role Certified Nurses’ Aides (CNAs) play in the daily delivery of quality care and quality of life supports to our residents.
    Read More

  • Remembering Those That Gave All in Service to Our Country - Memorial Day 2022

    May 30, 2022

    To all of our veterans Far and near. We thank you for your service For all those years. You sacrificed your time, And some gave your life. You preserved our freedom By willingly paying the price.
    Read More

  • Happy National Skilled Nursing Week 2022 - Volume 3: Finale

    May 16, 2022

    According to the American Health Care Association (AHCA) website, skilled nursing care centers and their staff provide a​ steadfast commitment to providing high-level of care for their residents. This has never been more evident than the last two years during the pandemic. In addition to protecting and caring for their residents around the clock during a time of limited visitation and social distancing, staff stepped in and served ​as family members and friends to ensure that residents…
    Read More
Read More on the iCare Blog
“It was a pleasure having Mansi as my physical therapist for almost 8 weeks after recovering from back surgery. I want to thank her very much for her motivation, praise, and caring as she worked with me to help achieve my goal of walking again without a walker or a cane. Knowing that a patient is getting better because of their motivation has to be very gratifying. Thank you so much for your help. Touchpoints At Home has been a blessing for me. With Sincere Gratitude.”
~ Dorothy Gray (June 2022)
“The nurses are very good with me. They help me out a lot and they are all nice. Susan was very good with me.”
~ Antonia (November 2021)
“I am very happy with the services with the nursing services I receive. The nurses treat me very well. Shereiffa is very good to me.”
~ Carmen C (November 2021)
“I was discharged from home PT at the end of September, following several weeks of rehabilitation at the Bloomfield facility. This was not my first experience with rehab of PT, but it has proven to be the most remarkable. I am impressed by the seamless transition between inpatient and home care, as well as by an approach to PT that kept me aware of what I was doing and how to approach it in such a way as to maximize the benefit of each step. This had a substantial material effect on how to recover much more quickly than I'd hoped. With respect OT the staff, I found it remarkable that they have managed to be personable as well as professional. This is not an easy thing to do, at least in my observation. I would especially like to extend my thanks to Mansi Parikh, who conducted my home PT. I could talk about the big things I can now do, things that had been practically impossible not only due to the injury, but to the condition that cause it.”
~ Phil Moberg, Jr. (December 2020)
“Thankfully our Director recommended I consider physical therapy home services from Touchpoints at Home. I am so grateful for her recommendation and agreeing to welcome Touchpoints at Home into my life. After just a few sessions I am back to my "real self". I had prepared myself to be old and surrender my independence but now I realize that just because we are of a certain age, with the right expert care we can recover and continue to experience a good full life. Touchpoints at Home gets my highest recommendation. They gave me my life back.”
~ Marion Fritz (March 2020)
Susan Hovey
“This is my second Total knee replacement in 7 months. I went straight home after my first one, it was a tough, lengthy recovery. One of the best services Touchpoints offered was Kim, who is not only at Physical therapist but also the Patient Liaison. She spent hours with me to help reduce my pain and anxiety. I was improving much faster than I did after my right knee replacement. I felt ready to come home in just a couple of days. When I learned that Kim could also be my PT at home , I immediately chose Touchpoints at Home. The very next day, Kim and Piotr another PT were at my home. The appointments were always set up based on my preference and they were always on time. I have had homecare in the past, but the care and education I received from the Touchpoints team was nothing like i had ever experienced! AMAZING!”
~ Susan Hovey (April 2019)
“Piotr (Touchpoints at Home physical therapist) is my go to guy……He was a Godsend….. If anyone I know has joint surgery and needs home care, I would recommend Touchpoints at Home in a heartbeat…. All Touchpoint facilities are #1 on my list….Piotr was professional and operated with an agenda, giving reasoning for all that he did and the background as to why he was recommending particular exercises…. He is intelligent, flexible and follows a given protocol….I wouldn’t go anywhere else by Touchpoints in the future!”
~ Patient PC (July 2018)
“I was very excited to hear that Touchpoints also offers homecare. When I was ready to go home, I was contacted by Touchpoints at Home right away. My Physical therapist even came to see me the next day which was a snowing Saturday. Piotr, my PT was very detailed in everything he did. He always took my vitals before beginning my treatments. He moved my recovery along nicely. He gave me good advise every step of the way. He was always analyzing how I walked and moved to make sure I was training my muscles to work the right way. He should me how by just make a small adjustment in my foot placement when walking, I could walk faster and be more solid on my feet. Soon I was using a cane and now I am walking free of cane inside my home. Piotr was always on time and 100% reliable. I had homecare before and I never knew when the PT coming, I almost declined Homecare services because of that other experience. Boy am I glad I chose Touchpoints at Home. I will recommend TAH without hesitation.”
~ Jeannine Nadeau (March 2018)
“My therapists Maritza and Donna really listened to me. During this time my son became engaged! My therapist Martiza was very committed to my goals, including the most important one which was to dance with my son at his wedding. Maritza is knowledgeable and has a great personality. She was always respectful and listened. I felt like I had a true partner in my rehab. Touchpoints at Home was a wonderful decision and I am forever grateful to their commitment to me. I would recommend Touchpoints at Home to everyone. And as for Martiza, she is truly special.”
~ Maria D'Addabbo
“Touchpoints at Home has the most caring staff around. The nurses spend time with Michael and I, and they care about the patient and their caregiver. The nurses explain the health issues and the medications. Touchpoints at Home takes their time to make sure Michael and I understood what they were teaching us. We especially feel Michelle the Administrator has moved heaven and earth for us. She make sure the visits are performed with Michael, we have a way to call nurses, and she asks about Michael’s goals. We would highly recommend Touchpoints at Home to anyone and over any other agency.”
~ Cindy Uriano
“I cannot say enough about Touchpoints at Home. It was so great how they made sure I had every opportunity to regain my mobility and independence. My age was not a barrier to how they viewed my potential. Not only was the therapy amazing but the therapists made the rehab fun. I looked forward to every visit.”
~ Patient G.W.
“Touchpoints at Home has the most caring staff around. The nurses spend time with Michael and I, and they care about the patient and their caregiver. The nurses explain the health issues and the medications. We have had other experiences with homecare nurses and we have had no other nurse take enough time to lay out and manage the medications like the nurses at Touchpoints at Home. Our previous experience with homecare has been nurses coming in and out of our home. Touchpoints at Home takes their time to make sure Michael and I understood what they were teaching us. We especially feel Michelle the Administrator has moved heaven and earth for us. She make sure the visits are performed with Michael, we have a way to call nurses,and she asks about Michael’s goals. We would highly recommend Touchpoints at Home to anyone and over any other agency.”
~ Cindy U.
“Mansi my physical therapist is excellent. She is very caring and knows what she is doing. She treated me in the building and now is taking care of me at home and I am so happy”
~ Maureen K.
“I am very happy with the services I receive from Touchpoints At Home. The nurses are so friendly and willing to help me with all of my needs such as calling the State and checking on my food stamps for me, etc. They call my Doctors and really care for my health. They have a very positive attitude and I appreciate all they do for me.”
~ Susan C. (November 2021)
“I am so happy with my services I would never go with another agency! I love Touchpoints at Home as they are the best. My nurses and my aide Rocio serve me good and they are more like family to me than agency staff.”
~ Joan S. (November 2021)
“I love my nurse Kylie because she checks on me every other day to make sure I am doing alright. She knows my situation and she responds ASAP when I need her. She understands me and we get along very well. I care about her and she cares about me and that’s the way I like it.”
~ William D. (November 2021)
“I love every nurse that has been here to my home. Nadine is so funny and she bounces things back and forth with my aide and we have a great time. I have been very pleased with every nurse that has been here.”
~ Pauline L. (November 2021)
“Nadine and Veronica are very good. Do not remember the names of all of the staff and do not want to leave anyone out. All of the nurses were very helpful and went over and beyond, very pleased with anyone we have encountered from Touchpoints At Home. Thank you so very much!”
~ Donald O. and Heidi D. (November 2021)
“I am pleased to say I have been working w Mansi, Kylie and Jessica since my hip injury earlier this year. Their efforts have been outstanding. Following their instructions have helped me improve immensely. They are also very people friendly and professional. They also give clear instructions.”
~ James Conlin (November 2021)
“Kylie is magnificent, she is a gem. She is the best nurse, comes in with a chipper attitude and a smile. She knows what she is doing, is very thorough and is very precise. She always has suggestions for me and is very organized. I cannot say enough about the wonderful care she provides to me. She feels more like family to me than my nurse.”
~ Caroline Dileone (November 2021)
“I am very happy and appreciative of the nursing services I receive from Touchpoints at Home. Everyone is so nice and they take good care of me.”
~ David M. (November 2021)
“Kylie knows what she is doing, she is very attentive when she is here. I like her a lot, she is a sweetie.”
~ Karen A. (November 2021)
More Testimonials →

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