Touchpoints at Home

Welcome to Touchpoints at Home

Dear Patients and Caregivers,

It gives us immense pleasure and pride to introduce to you Touchpoints at Home. We thank you for entrusting our agency with all of your home health needs. Touchpoints at Home is a Medicare and Medicaid certified agency located in Rocky Hill and serving all of greater Hartford. We now accept patients with United Health Care and Wellcare insurance.

At Touchpoints at Home our deepest commitment is to our patients and their caregivers. We are devoted to providing a level of quality of care that encourages a safe and cost-effective delivery of home health services. We believe in keeping our patients happy and safe while helping them to achieve their healthcare goals. Our strength is our professional clinical team who takes pride in providing quality care that is patient centered.

Read about the Touchpoints Continuum of Care by clicking here….including Touchpoints Rehab centers, inpatient and outpatient therapy and rehab through Touchpoints Therapy, and compassionate care in the home through Touchpoints at Home.

How are we unique?

Touchpoints at Home has the benefit of affiliation with the iCare family of skilled nursing care centers, outpatient rehab resources and Touchpoints Therapy. Patients within our system have access to the full continuum of care and can often keep the same Therapist from outpatient rehab to inpatient skilled care and on to care within the home. We are a locally based and managed company with a dedication to individualized care. If you should need skilled nursing care after care at home we can assist you with a seamless transition. We are fully accredited and staff by caring professionals that ready to serve you.

Services We Provide

Medical Nursing
Rehabilitation Services
Occupational Therapy
Physical Therapy
Speech Therapy
Patient Assessment
Behavioral Health Care
Medical Social Workers
Certifed Home Health Aides
And much more…

iCare Heartbeat

All the latest news, discussion, and updates from the iCare & Touchpoints Rehab team.

Impressed, grateful and proud of the Healthcare Heroes -- A letter from Chris Wright

March 24, 2020

Words cannot adequately express my gratitude for all that you are doing to protect our residents and fellow staff during the uncertain times of this COVID-19 crisis. I am so impressed, grateful and proud of the work that has been done to prepare for this emergency, including the sweeping precautions that have been instituted so rapidly. I am also proud of the daily effort to keep a sense of calm and normalcy in our care centers. This crisis has made it abundantly clear how each job in the care…
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iCare Health Network is Requesting Available Personal Protection Equipment for Skilled Nursing Providers

March 23, 2020

iCare Health Network is actively working on Personal Protective Equipment (PPE) utilization and availability with the Connecticut Association of Health Care Facilities and other groups. These PPE supplies are critical to skilled nursing providers in order to care for the vulnerable populations that reside in nursing homes. If you or your organization have access to PPE that can be appropriately made available and donated during this crisis, please consider contacting us so that we may use if…
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Entire iCare Team Working Tirelessly to Preserve Happy and Healthy Environment for Residents and Staff During COVID-19

March 18, 2020

All around the iCare Health Network, the staff and leadership are hard at work to keep up the morale and spirits of the residents, staff, partners and families. To bring calm, enjoyment, enrichment and distraction each day of teh COVID-19 pendemic crisis takes a great deal of commitment and creativity. Here is a list of just some of the activities that have been going on at iCare Health Network care centers while under visitor restriction and infection control precautions…
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Touchpoints at Farmington Residents Send Out Messages of Love to Family and Friends

March 17, 2020

Across iCare Health Network centers and indeed from nursing homes across the State and country, residents are sending their friends and families simple messages of love. While we work hard to institute and increase access to web chat services like FaceTime and Zoom, sometimes a greeting card, a phone call or a message on a dry erase board can be clear and effective. Seen here are resident of Touchpoints at Farmington posing with their message. Sometimes just to get their smile out there and so…
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iCare Health Network Adding Precautions and Updating Operations in Response to COVID-19

March 13, 2020

The iCare Health Network leadership team, including care center Administrators, Directors of Nursing, corporate office leadership and others are meeting on a daily basis to update on developments related to COVID-19 and continue to identify ways to keep our residents, staff and partners safe.
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iCare Health Network Care Centers to Impose Visitor Restrictions as COVID-19 Infection Control Precaution

March 10, 2020

Under the direction and coordination of the Department of Public Health, this nursing home and all nursing homes in Connecticut, have been advised that visitors to the facility should not visit family members until further notice out of an abundance of caution pertaining to COVID-19. This care center does not have any cases of COVID-19, however, as part of the statewide plan to limit risk to our residents and employees, and in particular to a vulnerable population of individuals with chronic d…
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Read More on the iCare Blog

“This is my second Total knee replacement in 7 months. I went straight home after my first one, it was a tough, lengthy recovery. One of the best services Touchpoints offered was Kim, who is not only at Physical therapist but also the Patient Liaison. She spent hours with me to help reduce my pain and anxiety. I was improving much faster than I did after my right knee replacement. I felt ready to come home in just a couple of days. When I learned that Kim could also be my PT at home , I immediately chose Touchpoints at Home. The very next day, Kim and Piotr another PT were at my home. The appointments were always set up based on my preference and they were always on time. I have had homecare in the past, but the care and education I received from the Touchpoints team was nothing like i had ever experienced! AMAZING! Both Physical therapists and my nurse, spent the essential time to provide me with comprehensive information about my surgery, helped me better understand why I was feeling discomfort , especially about what is expected. Once I understood the anatomy of my surgery and the healing process, I was able to comfortably manage my discomfort and gradually increase my activity around my home.I was able to set realistic goals. My stress became very low and my recovery soared! The exceptional knowledge and skills of this Touchpoints rehab team is light years better that I could have ever expected. I am now ready for Outpatient Physical Therapy. I chose Touchpoints Rehab Outpatient services because I will be able to continue my care with the same therapists! How great is that. With Touchpoints at Home and Touchpoints Rehab "YOU GET COMPLETE SUCCESS". I highly recommend Touchpoints Rehab and Touchpoints at Home at every level on care.”

~ Susan Hovey (April 2019)

“Piotr (Touchpoints at Home physical therapist) is my go to guy……He was a Godsend….. If anyone I know has joint surgery and needs home care, I would recommend Touchpoints at Home in a heartbeat…. All Touchpoint facilities are #1 on my list….Piotr was professional and operated with an agenda, giving reasoning for all that he did and the background as to why he was recommending particular exercises…. He is intelligent, flexible and follows a given protocol….I wouldn’t go anywhere else by Touchpoints in the future!”

~ Patient PC (July 2018)

“I was very excited to hear that Touchpoints also offers homecare. When I was ready to go home, I was contacted by Touchpoints at Home right away. My Physical therapist even came to see me the next day which was a snowing Saturday. Piotr, my PT was very detailed in everything he did. He always took my vitals before beginning my treatments. He moved my recovery along nicely. He gave me good advise every step of the way. He was always analyzing how I walked and moved to make sure I was training my muscles to work the right way. He should me how by just make a small adjustment in my foot placement when walking, I could walk faster and be more solid on my feet. Soon I was using a cane and now I am walking free of cane inside my home. Piotr was always on time and 100% reliable. I had homecare before and I never knew when the PT coming, I almost declined Homecare services because of that other experience. Boy am I glad I chose Touchpoints at Home. I will recommend TAH without hesitation. I am ready to take my planned vacation now. I thought I would have to cancel it but my husband and I are really looking forward to travelling and getting our lives back on track.”

~ Jeannine Nadeau (March 2018)

“My therapists Maritza and Donna really listened to me. During this time my son became engaged! My therapist Martiza was very committed to my goals, including the most important one which was to dance with my son at his wedding. Maritza is knowledgeable and has a great personality. She was always respectful and listened. I felt like I had a true partner in my rehab. Touchpoints at Home was a wonderful decision and I am forever grateful to their commitment to me. I would recommend Touchpoints at Home to everyone. And as for Martiza, she is truly special.”

~ Maria D'Addabbo

“Touchpoints at Home has the most caring staff around. The nurses spend time with Michael and I, and they care about the patient and their caregiver. The nurses explain the health issues and the medications. Touchpoints at Home takes their time to make sure Michael and I understood what they were teaching us. We especially feel Michelle the Administrator has moved heaven and earth for us. She make sure the visits are performed with Michael, we have a way to call nurses, and she asks about Michael’s goals. We would highly recommend Touchpoints at Home to anyone and over any other agency.”

~ Cindy Uriano

“I cannot say enough about Touchpoints at Home. It was so great how they made sure I had every opportunity to regain my mobility and independence. My age was not a barrier to how they viewed my potential. Not only was the therapy amazing but the therapists made the rehab fun. I looked forward to every visit.”

~ Patient G.W.

“Touchpoints at Home has the most caring staff around. The nurses spend time with Michael and I, and they care about the patient and their caregiver. The nurses explain the health issues and the medications. We have had other experiences with homecare nurses and we have had no other nurse take enough time to lay out and manage the medications like the nurses at Touchpoints at Home. Our previous experience with homecare has been nurses coming in and out of our home. Touchpoints at Home takes their time to make sure Michael and I understood what they were teaching us. We especially feel Michelle the Administrator has moved heaven and earth for us. She make sure the visits are performed with Michael, we have a way to call nurses,and she asks about Michael’s goals. We would highly recommend Touchpoints at Home to anyone and over any other agency.”

~ Cindy U.

More Testimonials →

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Touchpoints at Chestnut

Touchpoints at Farmington

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